TERMS AND CONDITIONS

1. Introduction

Welcome to Aglo! By using our app, you agree to the following terms and conditions. Please read them carefully.

2. Service Overview

Our app connects passengers with drivers for transportation services. We act solely as an intermediary and are not responsible for the transportation services themselves.

3. User Responsibilities

• Provide accurate information during registration and booking.
• Use the app for lawful purposes only.
• Ensure timely payment for all services.

4. Booking and Cancellations

• Bookings are subject to driver availability.
• Cancellation policies, including fees, are outlined during the booking process.

5. Payment

• Payments are processed through secure third-party systems.
• Fares are displayed before confirming a ride.

6. Liability

• Aglo is not liable for delays, accidents, or damages caused by drivers.
• Users are responsible for their personal belongings during rides.

7. Prohibited Activities

• Misusing the app to harass or harm others.
• Tampering with the app or its security features.

8. Data Privacy

Your data is collected and used per our Privacy Policy to improve your experience.

9. Changes to Terms

We reserve the right to update these terms at any time. Changes will be communicated through the app.

10. Changes to Terms

For questions or support, please contact us at +258873606933.

By using Aglo, you acknowledge and accept these terms and conditions.

PRIVACY POLICY

1. Introduction

Aglo values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services.

2. Information We Collect

• Personal Information: Name, email address, phone number, and payment details.
• Verification Selfie: A photo of your face to verify your identity during registration.
• Device Information: IP address, device type, and operating system for app optimization.

3. How We Use Your Information

• Verify your identity for account security (e.g., through the verification selfie).
• Facilitate ride bookings and improve service delivery.
• Send updates, promotions, or service-related communications.

4. How We Protect Your Data

• Encryption for data storage and transmission.
• Restricted access to personal data to authorized personnel only.
• Secure servers to store sensitive information, including verification selfies.

5. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Drivers to facilitate ride bookings.
• Third-party payment processors for secure transactions.
• Law enforcement or government agencies as required by law or to protect our rights.

6. Retention of Your Information

We retain your personal information, including verification selfies, only as long as necessary to:

• Provide services.
• Comply with legal and regulatory requirements.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for data processing (this may affect your ability to use the app).

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through the app or via email.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: +258853243015

By using Aglo, you agree to this Privacy Policy and the collection and use of your information as outlined above.